Delivery

We work with dedicated courier services to deliver your item to you as quickly and efficiently as possible. Orders are dispatched on weekdays.

Pro Rider Leisure is pleased to be able to offer UK Mainland and European delivery as well as standard and next day options (next day option available for UK Mainland customers only). For detailed delivery info on a specific product, please feel free to speak with our dedicated customer service team.


Expected Standard Delivery Times

UK Mainland - 2-5 working days

Europe - 3-7 working days

 

Couriers

Yodel - Delivers our smaller items and more compact packages

XDP - Handles our larger and more complex deliveries

DPD - Safely transports orders to our overseas customers

 

Delays

Sometimes occasional delays are possible due to conditions outside of our control. Whilst we work hard to deliver within the provided timescales, we are unable to guarantee dates and times for delivery.

 

Tracking Your Order

For delivery information on a specific product or for tracking updates on your order, please don't hesitate to speak with our friendly customer service department who will be happy to assist further. The team are available on 01604 813428 from Mon-Fri 9am-5pm.

 

Checking Your Order

At point of delivery we kindly request that you please check your order for any signs of damage - even if you do not intend to use your item immediately - at which time you can sign for as damaged with the courier or reject the delivery. Please report any damages to our customer service team by calling on 01604 813428 or emailing sales@proriderleisure.com.

Any claims for damages or discrepancies much be submitted within 3 days of receipt of your goods.

UK Mainland Delivery Rates

delivery type shipping rate time of delivery
Standard £5.95 2-5 days
Next day - must order before midday £9.95 next day

European Delivery Rates

location / continent shipping rate time of delivery
UK Mainland £5.95 2-5 days
France (FR) £17.95 2-3 working days
Germany (DE) £17.95 2-3 working days
Holland (NL) £17.95 2-3 working days
Austria (AT) £17.95 3-5 working days
Italy (IT) £17.95 2-3 working days
Spain (ES) £17.95 2-3 working days
Belgium (BE) £17.95 2-3 working days
Finland (FI) £34.95 4-7 working days
Greece (GR) £34.95 4-7 working days
Luxemberg (LU) £17.95 2-3 working days
Portugal (PT) £34.95 3-5 working days
Poland (PL) £34.95 3-5 working days
Sweden (SE) £34.95 3-5 working days
Romania (RO) £34.95 4-7 working days

*Delivery to these locations can take an extra day. Please contact our customer service team to confirm delivery timescales for Highlands, Islands and Ireland. Please note that we are unable to deliver to Jersey and Guernsey.